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Team Protify vacature support specialist
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Allround Back Office Assistant (24-32 hours/week)

  • Do you help our customers from IT suppliers to emergency centers?

  • Do you think along and do you like your own responsibility?

  • Do you like to support internal processes and sales requests?

  • Do you help our customers with questions about our own applications?

  • Do you like to give training to our consultants and customers?

  • Would you like to grow into a starting consultant?

  • In short, will you become the centipede, who can support us in all kinds of ways?

Do you want to work as an all-round back office employee in a team of young professionals? We are a growing company and that is why we are looking for someone who would like to work to support our consultants and our clients. And someone who would like to get started as a starting consultant. In the first instance, you help the consultants with various internal processes and the preparation of management systems, which we do with the ProActive Compliance Tool (PCT). You will be the first point of contact for customers who have (technical) questions about the PCT. You also have an important role in the further development of the PCT, because we think it is important that we continue to improve our services. We like to give people a lot of responsibility and think it is important that you can express your own ideas.

What does your day consist of as an All-round Back Office Assistant? 

You are certainly not alone, you are part of a great team. You also receive support yourself, so that you can grow further, gain more knowledge and carry out your work more confidently. So that you can give demos to customers yourself, you first do that with a colleague. We think working together and working together is very important. 
Because we are a small and flat organization, it is important that you enjoy taking on various activities, from planning, providing training, supporting internal processes to thinking along with customer questions about our own application. If you have an affinity with certification and compliance, this is a great opportunity to grow as a starting consultant.

 

Your work

  • You support the preparations for sales activities, preparing quotations or answering customer questions about the quotation.

  • You support customers with questions about our software tool the PCT.

  • You help our consultants with technical questions and the design of customer processes in the PCT.

  • You create and manage demo and customer environments.

  • You support in giving demos and training of the PCT to (new) customers and keeping our training material up to date.

  • You monitor the planning of the sprints.

  • You think and work proactively to improve the PCT.

  • You support management and consultants to perform their duties and there is enough room for your ideas.

 

Who are you?

  • You have at least a relevant MBO 4 education.

  • You have an affinity with certification.

  • You have at least 3 years of relevant work experience.

  • You are available 24-32 hours.

  • You like to work alternately at the office or from home.

  • You are in possession of a driving license and can present a VOG.

  • You preferably live in the Maarssen/Utrecht area.

  • You have a good command of the Dutch and English language.

  • You enjoy planning, organizing, listening and helping.

  • You are accessible (customer contact).

  • You dare to take responsibility.

  • You enjoy learning new things.

  • You didn't fall on your mouth.

  • You enjoy contributing to the growth of our organization.

What do we offer you?

  • A team with enthusiastic colleagues, who are there for each other.

  • We work hard but with a good sense of humor.

  • A MacBook and the means to perform your work as efficiently as possible, both at home and at the office.

  • An annual contract with the possibility to grow into a permanent position.

  • A salary that matches your relevant work experience.

  • A 3-month onboarding so that you get to know us and the organization well

  • Working for many different (international) clients, from SMEs to large companies; 

  • A modern working environment in a collective building with more scale-ups and companies on the outskirts of Utrecht.

  • Cozy team drinks, where we sometimes shuffleboard or play ping pong a little too fanatically 😊 or we go out for a relaxed dinner with the team.

  • A healthy lunch and fruit on the days you work at the office.

  • You can learn a lot with us, think along for yourself and you get the space to develop further.

  • We value your ideas and give you responsibility.

 

A little more about us, we are Protify:

  • We give advice to customers in the field of certifications and audits and really want to help them further.

  • We work for IT service providers, software developers and emergency centers at home and abroad.

  • We have a software tool where companies use their management information, which is called the PCT (ProActive Compliance Tool).

  • We try to simplify the complicated matter, which is sometimes quite difficult.

  • It's about our customers knowing what to do and how to do it.

  • A flat organization with short lines where new ideas are always welcome.

  • Our team consists of six expert and enthusiastic colleagues and a permanent layer of freelancers.

  • A growing company.

If you want to know more about Protify, check out our website.


Have we aroused your interest?

Are you interested and does this job suit you? Send your motivation letter or motivation video and CV to Danielle de Vaal via info@protify.nl. Do you have any questions? Call us on 085 – 0608 585 and we will tell you more. 

To recruiters: we are happy to fill this vacancy ourselves.

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